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Request flow

STEP①

Please fill in the request / inquiry items and attach the pictures.

Please be sure to attach the following pictures.
Please make sure that the repair parts are visible.

 

1. Photograph of the whole

B4E20A51-02C1-4357-A98F-6115502C15EC_1_105_c.jpeg

2. Photograph of the repaired part

05725EC2-45ED-4DC1-BE37-1F2EA1DC32A4_1_105_c.jpeg

3. Photograph of the repaired part

061301F5-920D-4D80-914A-A4578F57C599_1_105_c.jpeg

STEP②

After that, within 2 days, will send you an email with a rough estimate and an estimate of the storage period.

STEP③

Please ship the product to the following address.
* Please note that shipping costs and customs duties are the responsibility of the customer.

Adress
157-0064
104, Onco Chitose Karasuyama, 3-31-20, Kyuda, Setagaya-ku, Tokyo
TEL 080-1232-8124
BAG REMAKE Co.

STEP④

As soon as we receive the item, we will actually see it and make the final quotation.
In addition to the receipt notification,
We will inform you of the final estimate and the storage period.

STEP⑤

We will send you  a link for payment.

We use the online payment service "stripe.com".

STEP⑥

After the work is completed, we will send you a pictures of the repaired product.
After your confirmation, we will ship to you.
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